To use our applications or websites, you may be required to provide personal details such as your name, email address, physical measurements (current weight and height, target weight), fitness level, areas of improvement, and food preferences. You can opt to skip some questions using the "Skip" button where available. Additionally, we automatically collect information from your device including language settings, IP address, timezone, device type and model, operating system, Internet service provider, mobile carrier, hardware ID, Facebook ID, and other unique identifiers such as IDFA and AAID. This data is essential for service provision, usage analysis, and advertisement display.
We utilize third-party services to enhance our application and user engagement. This involves data processing using technologies provided by Facebook, Firebase, Google, Apple, and Sentry. Consequently, some of your data is stored and processed on servers operated by these third parties. This enables us to analyze user interactions (e.g., subscription rates, average weights and heights, preferred improvement areas), and target advertisements to specific user groups such as subscribers. Through this, we gain better insights into the features and content most valued by you, allowing us to enhance your user experience and improve our products.
For detailed information on how we handle your data, please refer to our Privacy Policy. It covers data handling practices (Section 2), your rights regarding data privacy (Section 5), and details on the data controller (Section 12). If you have any unresolved questions or wish to exercise your personal data rights, please contact us at support@shalfitness.com.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. The validity period of a session cookie cookie expires when you close your browser and is used to facilitate your navigation of our Service. Persistent cookies remain on your hard drive for an extended period of time. In addition to we use tracking pixels, which are set by cookies to deliver online advertising. Cookies are used, among other things, to automatically recognize you the next time you visit our Service. As a result, the information you previously entered in certain fields on the website may automatically appear the next time you use our Service. Data from cookies will be stored on your device and in most cases only for a limited period of time.
We collect personal data that you provide directly, receive from third parties, and gather automatically.
This includes registration and usage information such as your name, age, gender, physical characteristics, fitness level, and email address.
For instance, when you use Apple for account registration, we may receive information from your Apple ID.
This includes device-related information (IP address, device settings, etc.), interaction logs within our services, advertising interactions, and transaction data related to financial processes via our service.
We process your personal data to: - Provide and manage our Service. - Customize your experience according to your preferences. - Administer your account and respond to your queries. - Process payments through third-party service providers. - Enforce our terms and conditions, and prevent fraud.
For users in the EEA, we process your data based on: - Your consent. - The necessity to fulfill our contractual obligations. - Our legitimate interests, such as improving service usability and security, which do not override your rights.
We share your information with third-party service providers, law enforcement under legal requirements, and during business transfers.
You have the right to access, update, delete, or restrict the use of your personal data. EEA residents also have additional rights, including data portability and the right to lodge complaints with data protection authorities.
We do not knowingly collect data from individuals under 18. Please contact us if you believe data was collected from a minor.
We transfer data internationally only in compliance with legal standards and where necessary for the services we provide.
We may update this policy periodically. You will be notified of significant changes and are deemed to accept the updated policy by continuing to use the service.
Specific disclosures for California residents are provided under the CCPA, including rights to information about data collection and sharing, and the right to request data deletion.
We retain personal data as long as necessary for the purposes set out in this policy, and as required by law.
This service does not support "Do Not Track" requests. Refer to the privacy policies of third-party services for their practices.
For more detailed information or questions about your personal data, please contact us at support@shalfitness.com.
This policy is effective as of April 16, 2024.